What Information We Collect

When you use bermionavexa, we collect different types of information depending on how you interact with our platform. Some of it you give us directly. Other bits we gather automatically to make things work better.

Information You Provide

• Account details like your name, email, and phone number when you sign up
• Financial data you input for budgeting and forecasting purposes
• Payment information if you subscribe to premium features
• Messages you send through our support channels
• Survey responses or feedback you choose to share

Information We Collect Automatically

• Device information including IP address, browser type, and operating system
• Usage patterns showing which features you access most
• Session data tracking when you log in and what actions you take
• Technical diagnostics that help us spot and fix problems

How We Use Your Information

Your data serves specific purposes. We don't collect things just because we can—everything we gather has a practical reason behind it.

We also use your information to comply with Australian legal requirements, including financial services regulations and tax obligations. Sometimes law enforcement agencies make legitimate requests for information, and we respond in accordance with applicable laws.

How We Protect Your Data

Security isn't something we add as an afterthought. It's built into how bermionavexa operates from the ground up.

Technical Safeguards

• All data transmitted between your device and our servers uses industry-standard encryption protocols
• Financial information gets encrypted before storage using AES-256 encryption
• Our infrastructure includes firewalls, intrusion detection systems, and regular security audits
• Access to user data requires multi-factor authentication for our team members
• We maintain secure backups stored in geographically separate Australian data centers

Organizational Measures

Only authorized personnel can access user data, and they can only see what's necessary for their specific role. Everyone on our team signs confidentiality agreements and completes regular privacy training.

We conduct annual security assessments and maintain an incident response plan. If something ever goes wrong, we know exactly how to respond quickly and effectively.

Information Sharing and Disclosure

We don't sell your personal information. Period. But we do share data with specific third parties who help us operate bermionavexa.

Service Providers We Work With

All these providers sign contracts requiring them to protect your information and use it only for the specific purposes we authorize. They can't use your data for their own marketing or share it with anyone else.

When Law Requires Disclosure

Sometimes we must share information to comply with legal obligations. This includes responding to court orders, government investigations, or requests from Australian regulatory bodies. We'll notify you about these requests unless legally prohibited from doing so.

Your Privacy Rights

Under Australian privacy law, particularly the Privacy Act 1988, you have specific rights regarding your personal information. Here's what you can do and how to do it.

Access Your Information

You can request a copy of all personal data we hold about you. Most of this is already visible in your account settings, but if you want a comprehensive export, just ask. We'll provide it within 30 days in a commonly used electronic format.

Correct Inaccurate Data

If something in your account is wrong, you can update it yourself through the settings panel. For information you can't change directly, contact our support team and we'll make the corrections within 14 days.

Delete Your Account

You can close your bermionavexa account anytime. When you do, we'll delete your financial data and personal information within 90 days. Some transaction records may need to be retained for tax and accounting purposes as required by Australian law, but these are anonymized where possible.

Withdraw Consent

If you've given permission for specific uses of your data, you can withdraw that consent. For example, you can opt out of marketing emails or stop allowing us to use your data for product improvement research.

Object to Processing

In certain circumstances, you can object to how we process your information. If you believe we're handling your data inappropriately, let us know and we'll review the situation.

Data Retention

We don't keep your information forever. Different types of data have different retention schedules based on legal requirements and practical necessity.

Active Account Data

While your account is active, we maintain all the information necessary to provide our services. Your budgets, forecasts, and account settings stay available for as long as you use bermionavexa.

After Account Closure

When you delete your account, we begin a 90-day retention period. During this time, we can restore your account if you change your mind. After 90 days, your personal and financial data gets permanently deleted from our active systems.

Legal and Financial Records

Australian tax law requires us to keep certain transaction records for seven years. These might include payment history and subscription details. We anonymize these records as much as legally possible.

Backup Systems

Deleted data may persist in backup systems for up to 12 months before being completely purged. These backups exist for disaster recovery purposes and aren't accessible for normal business operations.

International Data Transfers

bermionavexa primarily stores data in Australian data centers. However, some of our service providers operate globally, which means your information might occasionally be processed overseas.

When this happens, we ensure these providers meet Australian privacy standards. This might involve standard contractual clauses, certification schemes, or other mechanisms recognized under Australian law.

The countries where your data might be processed include the United States and Singapore, where some of our cloud infrastructure and service providers operate. These locations are chosen for their strong data protection frameworks and reliable technical infrastructure.

Children's Privacy

bermionavexa is designed for adults managing their finances. We don't knowingly collect information from anyone under 18 years old.

If you're under 18, please don't create an account or submit any personal information through our platform. If we discover we've accidentally collected data from someone underage, we'll delete it immediately.

Parents or guardians who believe their child has provided us with personal information should contact us at support@bermionavexa.com so we can remove it.

Cookies and Tracking Technologies

bermionavexa uses cookies and similar technologies to make the platform work and to understand how people use it. Here's what happens and why.

Essential Cookies

These are necessary for basic functionality. They remember you're logged in, maintain your session security, and ensure the interface displays correctly. You can't disable these without breaking the service.

Analytics Cookies

We use these to understand which features get used most, where people encounter problems, and how to improve the overall experience. The data is aggregated and anonymized.

Preference Cookies

These remember your settings like currency format, date display preferences, and interface customizations. They make bermionavexa more convenient by saving your choices.

You can manage cookie preferences through your browser settings. Keep in mind that blocking certain cookies will affect how bermionavexa functions. Most modern browsers let you control cookies with reasonable flexibility.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice in the bermionavexa platform.

Minor updates might happen without specific notification, so it's worth checking this page periodically. The "Last Updated" date at the top always shows when the most recent changes took effect.

Continuing to use bermionavexa after policy changes means you accept the updated terms. If you disagree with changes, you can close your account before they take effect.

Making Complaints

If you're unhappy with how we've handled your personal information, we want to hear about it. Start by contacting our privacy officer at support@bermionavexa.com with details about your concern.

We'll investigate and respond within 30 days. If you're not satisfied with our response, you can escalate the complaint to the Office of the Australian Information Commissioner:

• Phone: 1300 363 992
• Website: www.oaic.gov.au
• Mail: GPO Box 5218, Sydney NSW 2001

The OAIC is Australia's independent privacy regulator. They can investigate complaints and enforce privacy obligations.